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8-1
8 Troubleshooting
This chapter contains explanations on the following topics:
General Guidelines ................................................................................................................................8-2
Print Quality Problems ..........................................................................................................................8-3
Error Messages ...................................................................................................................................... 8-5
Clearing Paper Jams ........................................................................................................................... 8-17
If a problem cannot be corrected, contact your service technician.
- USER MANUAL 1
- Included Guides 3
- Contents 5
- Legal and Safety Information 7
- License Agreements 8
- Compliance and Conformity 11
- Duplex Printing 12
- Resource Saving - Paper 12
- Environment 13
- Other precautions 14
- Laser Safety (Europe) 15
- About the Operation Guide 16
- Conventions 16
- 1 Machine Parts 17
- Machine Parts 18
- Internal Components 19
- 2 Preparation before Use 23
- Preparation before Use 24
- Network Settings 25
- Printing a Status Page 28
- Installing Software 29
- 4 Click Install software 30
- Express Mode 30
- Installation on a Macintosh 32
- Status Monitor 35
- Status Monitor icon 36
- Notification Settings 37
- Embedded Web Server RX 39
- Lock Operation Panel 41
- Power On/Off 42
- Energy Saver Function 43
- Cassette 44
- Bottom Plate 44
- Paper Length Guide 46
- Load Limit 46
- Support Tray Section 48
- Envelope 49
- Paper stopper 52
- 3Printing 53
- Printing from Applications 54
- Canceling a Printing Job 54
- Registering a page size 56
- Printer Driver Help 57
- Printing functions 58
- Printing 59
- 4 Operation Panel 61
- Message Display 62
- Indicators in Message Display 63
- Cancel Key 64
- Logout Key 64
- Menu Key 64
- Back Key 64
- Arrow Keys 65
- Numeric Keys 65
- Clear Key 65
- Document Box Key 65
- Are you sure? 66
- [ Yes ] [ No ] 66
- Menu Selection System 67
- Selecting a Menu 68
- Setting a Menu 68
- Canceling Menu Selection 68
- Setting a Mode Selection Menu 69
- Report Print 70
- Menu Map 71
- Firmware version 71
- Understanding the Status Page 72
- Font List Sample 74
- SD Card FileList 76
- 1 Press [MENU] 85
- Paper Settings 86
- Paper Size Dial 88
- Setting a Custom Paper Size 90
- Setting the Paper Thickness 95
- Print Settings 99
- Operation Panel 100
- Binding Modes 101
- Portrait Orientation 110
- Landscape Orientation 110
- Network (Network settings) 114
- settings) 123
- 129
- 129
- Timer Setting 146
- SSL (SSL Server setting) 159
- Security Level 166
- setting) 167
- 1 Press [Menu] 170
- Administrator 177
- is set for Print Restrict 186
- Restart (Restart Printer) 189
- Application 191
- Starting Application Use 191
- Checking Application Details 193
- 5 Document Box 195
- Document Box 196
- Custom Box 198
- Sorting the Custom Box list 207
- Searching Custom Boxes 208
- Print a File 211
- Print Function Settings 212
- Job Retention 218
- Operation panel display 219
- Quick Copy (Using Quick Copy) 219
- Using Proof-and-Hold 223
- 6 Status Menu 233
- Job Status 234
- Status Menu 235
- USB Keyboard 237
- Wireless Network 237
- 7 Maintenance 239
- Toner Container Replacement 240
- Top Cover 241
- Lock lever 241
- Plastic Bag 242
- Replacing the Waste Toner Box 244
- New Waste 245
- Toner Box 245
- New Waste Toner Box 245
- Cleaning the Printer 246
- 7 Close the left cover 247
- Prolonged Non-use 248
- Moving the Printer 248
- 8 Troubleshooting 249
- General Guidelines 250
- Print Quality Problems 251
- Troubleshooting 252
- Error Messages 253
- Clearing Paper Jams 265
- Paper Cassette/Paper Feeder 268
- Duplex Unit 269
- Inside the Printer 270
- Rear Unit 271
- Bulk Paper Feeder 271
- Appendix 273
- Character Entry Method 274
- Selecting Type of Characters 275
- Entering Characters 275
- Entering Symbols 276
- About the Options 277
- Expansion Memory Modules 278
- Main Controller Board 279
- Checking Expansion Memory 280
- SD/SDHC 281
- Card Slot 281
- Option Interface Slot 282
- USB Memory 283
- Other Options 284
- Recommended Paper 286
- Selecting the Right Paper 287
- Smoothness 288
- Basis Weight 288
- Thickness 289
- Moisture Content 289
- Paper Grain 289
- Other Paper Properties 289
- Special Paper 290
- Postcards 292
- Envelopes 292
- Thick Paper 293
- Colored Paper 293
- Preprinted Paper 293
- Recycled Paper 293
- Paper Type 294
- Specifications 295
- Standard) 297
- SSD (HD-6) (Option) 299
- Environmental Specifications 302
- Glossary 303
- Glossary-2 304
- Glossary-3 305
- TCP/IP (IPv6) 306
- USB (Universal Serial Bus) 306
- TA Triumph-Adler GmbH 312
- Betriebsstätte Norderstedt 312
- Ohechaussee 235 312
- 22848 Norderstedt 312
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